Shipping policy
Shipping Options
- We are more than pleased to offer our customers flat rate shipping for all U.S. orders. Most orders are shipped via USPS. Orders are shipped and delivered to a valid mailing address on business days only (Monday – Saturday, excluding major holidays).
- Transit Time does not begin until your package leaves the shipping carrier's facility and does not include weekends or holidays.
- Lush Lashes & Eye Bar reserves 48 hours for processing from the time an order is placed before it is transferred to our carrier and leaves for shipment. In the event that orders are place during the weekend, those orders won't be shipped until Tuesday.
- Below is an example of typical processing for an order. Please note that this is just an example and not a guaranteed timeline:
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Day 1: Order is placed.
Orders placed before 9:00am EST on business days are likely to be picked up by the carrier the same day. Please always take in to consideration that in high traffic days package may not be processed until next day. If the order is placed after 9:00am EST, or on a weekend or holiday, the package will be picked up by the carrier on the following business day.
Next Business Day: Package has its first transit scan and has started a route for it’s destination (“pick up scan” is not part of transit time).
Please note packages will only move during business days (weekends and holidays are excluded towards transit time). - Details provided above is an example to help you plan accordingly when ordering supplies for your upcoming client appointments. Please plan your orders to allow extra time for possible unexpected delays.
Ground Shipping
- Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.
- Once your order has been processed, transit time is anywhere between 2 and 4 business days, depending on your shipping address. Shipments may be delayed due to internal server errors, weather, and other unexpected conditions.
- 2nd Day and Next Day purchases placed by 9:00 am EST will be processed and shipped on the same day, depending on product availability. All expedited shipping orders placed after 9:00 am EST will be processed and shipped the next available business day. Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.
- Please note that orders are shipped and delivered on business days only (Tuesday - Saturday, excluding major holidays).